NeverMiss is an AI-powered phone reception for doctor's and dental practices. It takes the calls your team can't get to and books appointments straight into your calendar. Here you can see, step by step, what happens in the background.
Four steps, from the first ring to the confirmed appointment.
When a patient calls and no one picks up or the line is busy, NeverMiss takes over after a few seconds. You decide whether that always applies or only outside opening hours.
The assistant greets the caller with your practice's name, asks about the reason for the call and recognises whether it's about a new appointment, a reschedule or an urgent question.
NeverMiss checks available times in your calendar in real time. The patient gets a suitable appointment and an instant confirmation by SMS or email.
After every call you get a short summary. NeverMiss forwards urgent cases to your team right away, so nothing important slips through.
Everything your practice needs for a smooth start is there from the outset.
Keep your existing number or get a new one.
Appointments land straight in your practice or online calendar.
We adapt tone, name and call flow to you.
Processing on servers in the EU, with a data processing agreement.
You see at a glance who called and what it was about.
No long contract, you stay flexible.
NeverMiss is made for practices and facilities that get a lot of calls and have little time at the front desk.
Usually done in a single afternoon.
We go over opening hours, calendars and your patients' typical requests.
We set up the voice, greeting and calendar integration and fine-tune everything.
NeverMiss goes live and starts answering calls for you from day one.
Book a free demo. In fifteen minutes we'll show you how NeverMiss sounds in your practice.