The controller responsible for data processing on this website is:
NeverMiss GbR
Siolistr. 7, 60323 Frankfurt am Main, Germany
Email: kontakt@nevermisseurope.com
We process personal data only within the scope of the statutory provisions (GDPR, BDSG). The legal bases are in particular consent (Art. 6(1)(a) GDPR), the performance of a contract and pre-contractual measures (Art. 6(1)(b) GDPR) and our legitimate interests (Art. 6(1)(f) GDPR).
This website is hosted by Netlify, Inc., 512 2nd Street, San Francisco, CA 94107, USA. Netlify processes data generated when the website is accessed on our behalf. A data processing agreement pursuant to Art. 28 GDPR is in place with Netlify; transfers to the USA are based on the EU Standard Contractual Clauses (Art. 46(2)(c) GDPR).
Important: The hosting of this website is independent of our phone assistant. Calls and patient data handled by the NeverMiss phone assistant are processed encrypted and exclusively on servers in the EU, on the basis of a data processing agreement pursuant to Art. 28 GDPR with the respective practice. Details can be found on our AI transparency page.
When the website is accessed, information transmitted by your browser is automatically recorded (e.g. IP address, date and time, page accessed, browser type). This data is used for technical provision and security (Art. 6(1)(f) GDPR) and is automatically deleted after no more than 30 days, unless it is exceptionally required for longer to investigate a security incident.
If you contact us via the contact form or by email, we process the data you provide (name, practice if applicable, email address, phone number if applicable, and your message) in order to handle your enquiry and arrange a demo. The legal basis is Art. 6(1)(b) and (f) GDPR.
How it works: form submissions are technically received by our hosting provider Netlify (see section 3), stored there and forwarded to our mailbox kontakt@nevermisseurope.com. We delete your enquiry no later than six months after it has been fully processed, unless it leads to further cooperation or statutory retention obligations apply.
The fonts used on this website are hosted locally. No connection to Google or other font providers is established when the page loads, and no data is transmitted to third parties in this respect.
This website does not use cookies and does not employ any tracking, analytics or advertising services. A cookie banner is therefore not required.
You have the right at any time to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20 GDPR). You may withdraw any consent you have given at any time with effect for the future. To do so, contact kontakt@nevermisseurope.com.
Right to object (Art. 21 GDPR): Where we process your data on the basis of legitimate interests (Art. 6(1)(f) GDPR), you have the right to object to this processing at any time on grounds relating to your particular situation.
You have the right to lodge a complaint with a data protection supervisory authority, for example the Hessian Commissioner for Data Protection and Freedom of Information.
For security reasons, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the "https" in your browser's address bar.
Last updated: July 2026.